General Terms and Conditions

These General Conditions regulate the contractual relationship between Rental Eco Car Las Chafiras, S.L. (“the lessor”) and the client (“the lessee”), by virtue of which the former grants the use of a vehicle to the latter for the term, price and other conditions established in the rental contract.

1. Purpose
1.1 The Lessor delivers the rental vehicle described in the rental agreement to the Lessee, who shall be liable for any liabilities incurred by the possession and use of the vehicle from the time of delivery until the vehicle is returned to the Lessor.
1.2 Renter shall receive the vehicle described in the rental contract with complete documentation, as well as the vehicle key, tools and accessories, especially reflective vests and warning triangles, which Renter shall verify at the time of delivery of the vehicle. at the commencement of the lease, notifying the Lessor of any deficiencies. The Lessee undertakes to use the accessories diligently and to return them in the same condition in which they were delivered. In the event of non return of the accessories at the end of the rental agreement, the Tenant shall pay the Lessor the value of the accessories not delivered, based on the compensation charge for the same reflected in section 7.2.2. of these General Conditions.
1.3 The Lessee acknowledges having received the vehicle in perfect mechanical and conservation state of bodywork, paintwork and accessories, with no more wear and tear than that produced by normal and ordinary use; as well as the necessary documentation to drive it. The Lessee shall replace any element of the vehicle that is damaged or lost due to causes attributable to the Lessee, as well as the payment of all amounts paid by the Lessor that have been derived directly from the use of the vehicle by the Lessee and that are attributable to the Lessee.
1.4 In the event that the vehicle presents any deficiency not included in the rental contract, the Renter shall be obliged to notify the Lessor before moving the vehicle so that such data may be incorporated into the rental contract.
1.5 The Lessor shall not be liable for mechanical breakdowns of the vehicle, nor for consequential damages, nor shall the Lessor be liable for any expenses, delays or damages of any kind incurred, directly or indirectly, as a result of such mechanical breakdowns.
1.6 The Renter is expressly forbidden to modify any technical feature of the vehicle, equipment or exterior and/or interior appearance, and shall bear the costs of reconditioning the vehicle to its original state and pay an amount as compensation for immobilization of the vehicle. which is set at the daily rental price for the days it is immobilized.

2. Duration
2.1 The Hirer undertakes to return the vehicle to the Rental Firm at the place, date and time stipulated in the contract. The rental is only considered terminated once the vehicle and its keys have been handed over to the lessor.
2.2 At the end of the contract, if the Lessee wishes to keep the vehicle for a longer period than the agreed period, he must inform the Lessor before the end of the contract and obtain the latter’s written authorization.

3. Price
3.1 The Tenant undertakes to pay to the Lessor the total rental price stated in the rental agreement. The price will include the amounts fixed for time and mileage, if applicable, fuel contracted or not, insurance contracted, additional extras and taxes derived from the contract.
3.2 The price of the rental, as well as the additional extras, are determined according to the current rate.
3.3 The minimum rental period is one day (24 hours).

4. Use of the vehicle
4.1 Only the Renter and persons duly identified and authorized to do so are authorized to drive the vehicle as indicated in the Rental Agreement, provided that they have reached the age of 26 and are holders and in possession of a driver’s license. valid and in force for at least 5 years. For additional drivers, specific charges will apply, the amounts of which are available in section 7.2.2. of these General Conditions.
4.2 The following are considered valid driving licenses in Spain:
a) Those issued in accordance with the Spanish legislation in force;
b) Those issued by the member states of the European Union in accordance with Community regulations;
c) Those issued by other countries that were recognized as valid for the purpose of allowing driving in Spain according to the regulations of the Spanish General Directorate of Traffic;
d) Valid international license, which shall be provided together with the valid national license of the corresponding country in order to be able to drive in Spain according to the regulations of the Spanish Dirección General de Tráfico.
4.3 The Hirer undertakes to drive the vehicle in accordance with the rules of the Highway Code and the specifications of use of the type of vehicle, being responsible for the amount of the fines for any infringement of the applicable legislation in force that may be incurred by the Hirer.
4.4 In case of transporting minors or minors with a height equal to or less than 135 centimeters, the Renter shall provide child restraint systems suitable for each age and place them in the vehicle in accordance with current traffic regulations. The Renter must also check the adequacy, use and placement in the vehicle of child restraint systems. The Lessor assumes no responsibility for failure to use, installation, testing, improper use of the restraint device.
4.5 The Renter shall be liable for towing costs due to accidents or breakdowns caused by driver’s negligence, bad parking and/or removal of the vehicle by the authority for misuse of the vehicle.
4.6 The Lessee shall use the vehicle exclusively for its own use, and it may not be used for the transport of passengers or goods for commercial or industrial purposes, unless authorized.
4.7 The Renter undertakes not to use the vehicle or let it be used in the following cases:
a) Driving the vehicle on unauthorized or unpaved roads, or whose condition may pose a risk to the safety and integrity of the vehicle or a risk of damage to it;
b) Paid passenger transportation;
c) Pushing or towing any vehicle or any other object, rolling or not;
d) To participate in competitions, official or otherwise;
e) To carry out resistance tests of materials, accessories or products for automobiles;
f) Driving the vehicle under the influence of alcohol or narcotics;
g) The transportation of goods in violation of the law or legal provisions in force or for illicit purposes;
h) Transporting more passengers than the number authorized and indicated in the vehicle’s Technical Inspection Card;
i) Transportation of goods in weight, quantity and/or volume exceeding that authorized in the vehicle’s Technical Inspection Card;
j) Transportation of goods classified as special or dangerous by the legislation in force regarding transportation;
k) Not to use or allow the leased vehicle to be used as a means or instrument for the commission of crimes, punishable actions, prohibited or simply sanctioned by law, assistance to criminals or protection, transportation and shelter of objects of crime;
l) Do not make any modifications to the structure or mount the roof rack or luggage/goods;
m) Not to drive the vehicle outside Spanish territory or to make inter-island transfers;
n) Not to manipulate or unseal the odometer, notifying the Lessor of any failure in it. The mileage will be measured by the odometer or by road maps if the odometer is damaged.
4.8 Unless expressly authorized, the rented vehicle may only be driven on the island of Tenerife. In case of breakdowns or accidents outside the island of Tenerife, the Lessee will be responsible for all expenses incurred.
4.9 The Renter undertakes to keep the vehicle locked when not in use and to keep his documents inside.
4.10 It is mandatory for the Tenant to carry his copy of the rental agreement in force at all times during its duration.
4.11 In case of using the vehicle to transport minors whose height is equal to or less than 135 centimeters, the Hirer must provide child restraint systems suitable for each age group and place them in the vehicle in accordance with current traffic regulations. . The renter must also verify the adequacy, use and placement of child restraint systems in the vehicle. The lessor assumes no responsibility for the non-use, installation, testing, improper use of the restraint device.
4.12 The Renter undertakes to stop and immobilize the vehicle when it detects any anomaly in its operation or a warning light comes on, and must immediately contact the Lessor.
4.13 Renter may not assign, sell, sublet, mortgage, pledge or dispose of the vehicle or its elements in any manner whatsoever without the express written consent of Lessor.
4.14 Fuel is the responsibility of the Lessee, who undertakes to return it with the level of the deposit equal to that of the delivery, likewise no amount will be refunded for fuel except for replacement of the vehicle due to breakdown upon presentation of a receipt. Fuel consumed by the vehicle during the rental period is paid by the lessee.
In the event that Renter does not return the vehicle with the fuel tank at the same level of delivery, an additional charge will be applied that includes both the cost of fuel and the refueling management fee, reflected in section 7.2.two. of these General Conditions. This charge may be made against the Security Deposit or the valid means of payment with which the payment of the lease has been guaranteed.
The Renter shall refuel the vehicle with the appropriate type of fuel for the vehicle, otherwise the Renter shall be responsible for the expenses incurred for the transfer and/or repair of any damage caused to the vehicle as a result of the same. Likewise, in this case, the Lessee shall pay the Lessor a charge for compensation for the immobilization of the vehicle, which is set at the daily rental price for the days it is immobilized.
As an optional service, the Lessee may voluntarily contract the “Fuel Purchase Option”. For your own convenience, you can rent a fuel tank, at the time of delivery of the vehicle, at a competitive price compared to that offered by gas stations in the area. This amount will vary according to the tank capacity of each vehicle and the price of fuel at the time of rental. As this is an optional charge applied to your rental, it is recommended that you return the vehicle with an empty fuel tank, as the amount of fuel not consumed during your rental will not be refunded.
4.15 The Lessee receives the electric vehicles with 80% of the battery.
The Lessee of an electric vehicle, depending on the rental office, may receive a recharge card so that he/she can go to the recharge points associated with said electric recharge card and charge the vehicle’s battery. The Lessor shall not be liable for the impossibility of recharging the vehicles at the recharging points associated with said card for reasons not attributable to the Lessor.
In case of loss or damage of the electric recharge card, the renter will be charged a compensation fee as specified in the Schedule of Additional Charges document.
All electric vehicles, provided that it is mandatory in accordance with current regulations, shall have an environmental badge associated with the registration of such vehicle. In case of deterioration of the environmental badges, the corresponding charge will be applied as compensation for such loss or deterioration, as specified in the Schedule of Additional Charges document.

5. Maintenance and repairs
5.1 The lessor assumes the normal mechanical wear and tear of the vehicle. The costs of maintenance and repair of breakdowns suffered by the vehicle during the rental period shall be borne by the Lessor. Depending on the coverage contracted by the Renter in stipulation 8.4 of these General Conditions, a charge for roadside assistance may be applied, as specified in section 7.2.2. of these General Conditions. Only in cases of mechanical breakdown attributable to a negligent action on the part of the Renter, regardless of whether or not cover is taken out in accordance with stipulation 8.4 of these General Conditions, the Renter shall not assume any charge for the roadside assistance service.
5.2 In the event that during the rental of the vehicle any of the indicator lights illuminate on the instrument panel detecting a malfunction of the vehicle affecting its safety and integrity or when external signs indicating a breakdown or malfunction of the vehicle are perceived, the Hirer shall stop the vehicle as soon as possible and contact the Lessor. It is forbidden to use the vehicle in case of risk.
5.3 Renter receives the vehicle with all its tires in good condition and without punctures, together with a spare wheel (or, failing that, a repair kit). For vehicles equipped with the flat tire system (a type of tire that allows the vehicle to run without air for a certain number of kilometers), the vehicle may be delivered without a spare tire or repair kit. In the event of deterioration and/or loss of any of the tires (for reasons other than normal wear and tear, poor mounting or manufacturing defect), the Lessee undertakes to inform the Lessor.
5.4 Punctures, theft, loss and breakage (total or partial) of wheels and tires are the total responsibility of the Renter. Depending on the coverage contracted by the Renter in stipulation 8.4 of these General Terms and Conditions, a charge may be applied for damage and/or loss of any of the tires, the amounts of which are available in section 7.2.2. of these General Conditions.
5.5 The repair and/or replacement of the tires must be carried out by workshops authorized by the Lessor, otherwise the Lessee shall be liable for any damage resulting from their incorrect replacement.
5.6 In the event that a repair or maintenance is necessary, the Lessee must present the vehicle at the facilities of Taller Victoria Tenerife, S.L. with address Avda. 7 Islas Canarias, 130; Pol. Ind. Llano del Camello, 38639 Las Chafiras – San Miguel de Abona, Sta. Maria de la Cruz. Cruz de Tenerife.

6. Accidents and theft
6.1 Renter and the persons authorized to drive the vehicle in accordance with the provisions of the Schedule participate in the liability insurance policy taken out by Renter.
6.2 The Renter shall immediately inform the Lessor of any accident and fill in the accident report with full details of the other party and any witnesses, which shall be sent to the Lessor. The existence of injuries should be reported to the competent authorities.
6.3 In the event of an accident, and whenever reasonably possible, Renter shall not abandon the vehicle without taking adequate measures to protect and safeguard it.
6.4 In case of theft, the Tenant shall file a report with the competent authority and send a copy to the Lessor.
6.5 The Lessee may contact the Lessor at the telephone number, e-mail address or tax address of the Lessor’s premises indicated in the rental agreement.

7. Reservations / Rental Charges / Return of Vehicle
7.1 Vehicle reservations refer to vehicle categories. The reservation in a category does not confer the right to the Lessee to assign a specific model within that category.
7.1.1 The Lessor shall keep the reserved vehicle until sixty minutes after the agreed time, and shall not be obliged to provide the service under the agreed conditions once this period has elapsed. In case of failure to pick up the vehicle at the time indicated in the reservation, the Lessor will retain the amount of one day’s rental at the current rate, from the Deposit that the Renter has paid for the reservation, returning the difference. In the event that the amount of the Security Deposit is less than the amount of one day’s rental, no amount will be refunded, since there is no right of withdrawal with respect to the vehicle rental activity.
7.1.2 Cancellations must be made at least 24 hours prior to the start of the rental. In case of cancellation within the estimated terms, the Lessor shall reimburse the Lessee the advance of the Deposit that has been paid or paid in advance. In the event of cancellation after the deadline, a cancellation fee of one day’s rental will be charged at the current rate.
7.2 The Lessee agrees to pay the Lessor:
7.2.1 The rental charges indicated in the rental contract corresponding to the duration (minimum rental of 24 hours), coverage, limitations of liability, additional equipment and complementary services, according to the stipulated conditions, as well as the applicable taxes and fees.
They will be billed based on the rates in effect at the time of booking. If you have not booked in advance and/or unless a bonus or special price has been agreed upon, the rental charges related to the rates in effect at the time of the rental agreement will apply.
7.2.2 List of the amounts of optional equipment, services and additional expenses:

7.2.3. The Renter is liable to the Lessor for any damage to the vehicle during the rental period, for partial or total theft of the vehicle and for damages resulting from breaches of contract, except for the limitations of liability and optional coverages that the Renter has contracted as provided in stipulation 8.4 of these General Terms and Conditions.
7.2.4. If the limitations of liability contained in stipulation 8.4 of these General Conditions are contracted and an accident occurs, such limitations shall not apply in the cases listed below, in such cases the Renter shall be fully liable for the damages caused:
a) damages caused by himself or by the persons for whom he is liable, when there is intent or gross negligence;
b) in cases in which the Tenant fails to submit the loss report and/or part of the friendly declaration or does so late or incompletely, or states false facts and data therein;
c) in case of omission of the duty to render assistance or omission of the obligation to request the presence of the police in case of accident or loss, unless such damage was caused without intent or gross negligence on the part of the Tenant;
d) in case the cause of the damage is an unauthorized driver;
e) in case of breach of any clause stipulated in these General Conditions.
7.2.5. The Lessee inexcusably authorizes the Lessor to deduct from the means of payment presented at the time of formalizing the rental agreement or subsequently provided by the Lessee in accordance with the legislation in force, all amounts and charges arising from the rental of the vehicle and all other fees related to the rental agreement, both those included in the rental agreement and those that are calculable in accordance with the provisions of these General Conditions and section 7.2.2. of these General Conditions. The Lessee shall grant the Lessor the corresponding authorization to use the credit card issued in his name.
7.2.6. The Lessee, as a guarantee of the fulfillment of the obligations or responsibility of the Lessee, shall deliver at the beginning of the lease an amount as a Deposit. The amount of the security deposit is specified in the following table for each vehicle category:

7.3 The duration of the rental shall be that initially agreed upon in the rental contract and shall be invoiced on the basis of 24-hour periods, counted from the date of its formalization. The Renter undertakes to return the vehicle to the Lessor together with the keys, documentation, accessories and additional equipment, at the latest at the time agreed in the rental agreement, as well as at the place agreed in the rental agreement. In the event of failure to return it in this manner, the Lessee is obliged to pay to the Lessor the additional charges reflected in section 7.2.2. of these General Conditions.
7.3.1 The service shall be deemed to be completed when the vehicle and its keys have been collected by the Lessor’s personnel or the keys have been deposited in the Lessor’s return boxes installed for this purpose.
7.3.2 The Lessor always offers a courtesy period of 59 minutes. In case of delay in returning the vehicle, the period not agreed upon in the rental contract will be invoiced according to the rates in force.
7.3.3 If the Renter returns the vehicle before the scheduled date without informing the Lessor, the latter shall not be obliged to apply any reduction on the rental price. An early return of the vehicle shall be deemed to have occurred when the Renter returns the vehicle before the date and time indicated in the rental agreement. In any case, the Lessor will apply a 30% charge on the amount corresponding to the unused rental days (24-hour periods).
7.3.4 Return at a place other than the agreed place for reasons not attributable to the Lessor shall give rise to the application of the additional charge indicated in the Schedule of Additional Charges document.
7.3.5 The amount given as Security Deposit at the beginning of the rental agreement by the Tenant to the Lessor may not be used for an extension of the agreement. The rental agreement may be extended for a period longer than the agreed upon period, with the prior consent of the Lessor, provided that the Tenant requests it three days prior to the date of termination of the rental agreement. It is the Tenant’s responsibility to appear in person at the Landlord’s offices to obtain the new lease with the corresponding extension. The Lessor may refuse to extend the lease.
7.3.6 In the event that the Renter does not return the vehicle on the scheduled date and after three days of delay in returning the vehicle without the contract having been extended, the Lessor shall consider that the vehicle has been misappropriated and shall report this fact to the competent authorities.

8. Compulsory Liability Insurance / Coverage
8.1 Compulsory civil liability insurance.
8.1.1. The rented vehicle includes the Compulsory Civil Liability insurance with coverage for personal damages and one for material damages derived from the use and circulation of the vehicle with the guarantees and amounts foreseen in the current legislation, according to the European Union regulations.
8.1.2. This coverage is guaranteed and is assumed by the insurance company with which the Lessor has contracted the corresponding insurance policy. By signing the rental agreement, the Tenant agrees to be an insured party to the aforementioned policy.
8.2 Coverage included.
a) IAP. Personal injury insurance. (Personal protection against accidents).
Personal accident coverage provides indemnity for the personal consequences of an accident (disability or death), as well as the medical expenses of the driver of the leased vehicle.
b) CDW. Collision damage coverage with excess. (Collision Damage Waiver).
1) Liability coverage exempts the renter from liability, limited to the amount of the deductible per claim stipulated in the rental contract, for damage suffered or damage caused to the vehicle, its parts or accessories (excluding damage to the wheels, windows, engine, underbody and roof of the vehicle) due to a traffic accident, as well as for damage or loss suffered due to theft, attempted theft or vandalism.
2) Regarding the limitation of liability for damages suffered or damages caused to the vehicle, its parts or accessories due to a traffic accident, it is only applicable if the lessee duly completes the Amicable Accident Declaration, where the data of the vehicles and drivers involved in the accident and the conditions and circumstances under which it occurred (especially the place, time and description of the accident; name, surname and address of the person driving during the accident) are recorded.
3) Regarding the limitation of liability for damage caused to the vehicle, its parts or accessories, suffered by theft, attempted theft or vandalism, it is only applicable if the lessee delivers the original set of keys to the lessor. the rented vehicle that was delivered at the time of the formalization of the rental contract, without any manipulation, as well as the original of the incident report submitted to the corresponding authorities.
4) The CDW will entail a deposit for the amount of the franchise, which will depend on the reserved category, as detailed in the following table:

8.3 Optional coverages.
a) GT. Coverage for wheel and glass damage. (Tire and glass coverage).
In the event that the Renter chooses to contract them, the wheel and glass coverage offers the Renter coverage for damage to both elements.
b) SCDW. Exemption from liability for damage to the vehicle due to collision. (Collision Damage Waiver).
The optional coverage of reduction of the excess limitation allows the total and/or partial exemption of the excess contracted by the Tenant. The excess reduction only applies to certain types of vehicles and its price varies according to the type of vehicle rented.
8.4 Table of optional coverages by vehicle group as detailed below:

9. Conditions and exclusions of the Compulsory Civil Liability Insurance Coverage
Without prejudice to what is indicated in the preceding paragraphs and in these General Conditions, the application of the coverages offered by both the Compulsory Liability Insurance and the Optional Coverages shall be subject to the following conditions:
9.1 Excluded from the insurance coverage, as well as from any optional and/or limiting protection of the contracted liability, being therefore of total responsibility of the Hirer, the damages to persons and things, as well as to the vehicle caused by fraud or fault. serious.
9.2 Likewise, insurance coverage shall be excluded in accidents in which the driver of the vehicle was not an authorized driver, or was not in possession of a valid driver’s license, or used the vehicle in contravention of the provisions of these General Conditions. In general, cases of damage caused by a negligent or malicious action of the renter, such as poor care of the vehicle, improper or illegal use of the vehicle, distraction or drowsiness while driving, causing damage to the vehicle, will not be covered by the contracted coverage. intentionally concealing damage to the vehicle, or negligent use of the clutch; among other assumptions included in these General Conditions.
9.3 The deductibles applicable to claims are those in force at the time of rental, which are detailed in the rental contract.
9.4 The loss of the vehicle does not automatically imply the obligation of the Lessor to provide the Lessee with a replacement vehicle.
9.5 Excluded from the limitation of liability is the contracting of damages that are not the result of a loss but of negligence, fault or carelessness caused to the interior of the vehicle (including the electric charging cable and the electric fast charging cable of electric and/or hybrid vehicles), to the engine and/or to the underbody or roof of the vehicle.
9.6 All optional coverages and limitations of liability are applicable prior to their contracting by Renter, and are applicable exclusively to Renter and the drivers authorized by Renter and upon payment of the amount agreed upon at the time of formalizing the rental contract. vehicle.
Your contract will be reflected in the rental agreement. The cost of these limitations of liability, which are optional, as well as the amount of the deductibles, can be consulted in the current tariffs. The limitation of contractual liability shall only apply for as long as the rental agreement is in force.
9.7 The Lessor shall not be held responsible for the objects belonging to the Renter deposited inside the vehicle during the rental period. Any damage or theft of such items shall be the full responsibility of the Tenant.

10. Accidents / theft
10.1 In case of accident, theft, fire, damage caused by animals or by the effects of nature, and in general in any case of damage, the Renter or the driver must immediately notify the police or the relevant security agency, as well as do whatever is necessary to protect the interests of the Lessor. Informing the police of what happened will also be mandatory in the case of an accident caused by your own fault and/or without the intervention of third parties, and especially when the vehicle is immobilized or when continuing to drive poses a danger to traffic safety. In the event that it is not possible to contact the police, the Renter or the driver must go and notify the nearest police station. You must also fill out an accident report (Friendly Declaration), whether you are responsible or not, and with or without the participation of a third party.
In the event that a crime is committed, if there are injuries and/or if there is a need to investigate the guilt of those involved, it is the tenant’s obligation to immediately notify the police.
10.2 In the event of an accident to the contrary, the Renter shall fill in the Friendly Declaration of Accident on the standard form to be found in the vehicle’s documentation and inform the Lessor in writing immediately, and always within a period not exceeding 24 hours. The original will be delivered within a maximum period of two days, with all the details of the accident, by means of a copy of the report. If the other party refuses to sign an amicable statement, the Tenant shall request the presence and cooperation of the police and shall also deliver a copy of the corresponding report to the Lessor.
10.3 The Friendly Declaration of Accident shall be completed in full and in as much detail as possible, both as regards the damage and the circumstances in which it occurred. The Tenant is obliged to sign and collect the signature of the opponent, if any, on the Friendly Declaration of Accident. If the other party refuses to sign, the Tenant shall request the presence of the police on the scene to clarify the facts, otherwise the Tenant shall be held responsible for the accident, unless proven otherwise by the Tenant.
10.4 The Hirer or driver shall take all measures that are useful and convenient for the clarification of the incident. This includes especially the duty to answer fully, and truthfully, the Lessor’s questions about the circumstances of the accident and the duty not to leave the scene of the accident before the necessary and important inquiries have been made. In particular, to enable the Lessor to assess the loss, as well as the duty not to prevent the Lessor from carrying out such checks. The Lessee authorizes the Lessor to request a copy of the accident report or certificate from the safety authority or body in question.
10.5 The loss or theft of the vehicle does not automatically imply the obligation of the Lessor to provide the Renter with a replacement vehicle.

11. Data protection
11.1 In compliance with the provisions of the European Data Protection Regulation (EU) 2016/679 and other compliance regulations, the Renter is informed that his personal data will be included in a file under the responsibility of Rental Eco Car Las Chafiras, in order to be able to manage the contractual relationship.
Personal data may be transferred to public administrations in compliance with the applicable legislation, to third party service providers of the Lessor by virtue of the services they provide, always following the instructions of the Lessor.
The data provided will be kept for the period necessary to comply with legal obligations, being the legality of the treatment the execution of this contract and the legitimate interest of Rental Eco Car las Chafiras.
The Renter may exercise his rights of access, rectification, cancellation, limitation of treatment, suppression, portability and opposition, by sending a letter to Rental Eco Car Las Chafiras to the address: Avda. 7 Islas Canarias, 130; Pol. Ind. Llano del Camello, Las Chafiras, San Miguel de Abona, Santa Cruz de Tenerife.
We also inform you that you may file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.

12. Termination for non-compliance
12.1 The Lessee undertakes to comply with each and every one of these clauses and accepts that failure to comply with any of them will result in the Lessor declaring the lease contract terminated without the need for prior requirement and/or notice from the Lessor, and the Lessee shall be responsible for each and every one of the obligations it has assumed by signing the present contract.
12.2 The Lessor reserves the right to refuse the rental based on the Lessee’s history of incidents.
Jurisdiction
13.1 Both parties agree to submit to the courts of law.

The translations of these general conditions are merely informative and are not legally binding in every detail of their wording, being only the Spanish version valid.