These General Conditions regulate the contractual relationship between Rental Eco Car Las Chafiras, S.L. (“the lessor”) and the client (“the lessee”), by virtue of which the former assigns the use of a vehicle to the latter for the term, price and other conditions established in the rental agreement.
1.1 The Lessor delivers the rental vehicle outlined in the rental agreement to the Lessee, who is responsible for any responsibilities that may be incurred for the possession and use of the vehicle from the moment of delivery and until it is processed for its return to the Lessor.
1.2 The Lessee will receive the vehicle described in the rental agreement with the complete documentation, as well as the vehicle key, tools and accessories, especially reflective vests and warning triangles, which the Lessee must verify at the time of delivery of the vehicle. at the beginning of the lease, notifying any deficiency to the Lessor. The Lessee undertakes to use the accessories diligently and to return them in the same condition in which they were delivered. In the event of non-return of the accessories at the end of the rental contract, the Lessee must pay the Lessor the value of the accessories not delivered, based on the compensation charge for them reflected in section 7.2.2. of these General Conditions.
1.3 The Lessee acknowledges that he has received the vehicle in perfect mechanical condition and conservation of bodywork, paint and accessories, without greater wear than that produced by normal and ordinary use; as well as the necessary documentation to circulate with it. The Lessee must proceed to replace any element of the vehicle that is damaged or lost for reasons attributable to the Lessee, and pay all amounts paid by the Lessor that have derived directly from the use of the vehicle by the Lessee that are attributable to East.
1.4 In the event that the vehicle finds any deficiency not included in the rental contract, the Lessee will have the obligation to notify the Lessor before moving the vehicle so that said data is incorporated into the rental contract.
1.5 The Lessor will not be responsible for mechanical failures of the vehicle, nor consequential damages, nor is it responsible for expenses, delays or damages in any way produced, directly or indirectly, as a consequence of such mechanical failures.
1.6 The Lessee is expressly prohibited from changing any technical characteristic of the vehicle, equipment or exterior and/or interior appearance, and must bear the costs of reconditioning the vehicle to its original condition and pay an amount as compensation for immobilization of the vehicle. which is set at the daily rental price for the days that it is immobilized.
2.1 The Lessee undertakes to return the vehicle to the lessor at the place, date and time stipulated in the contract. The rental is only considered finished once the vehicle and its keys have been delivered to the lessor.
2.2 At its end, if the Lease wants to keep the vehicle for a period longer than the agreed time, it must notify the Lessor before the end of the contract, and obtain written authorization from the latter.
3.1 The Lessee agrees to pay the Lessor the total price of the rental outlined in the rental agreement. The price will include the amounts set by time and mileage, if applicable, contracted or non-replacement fuel, contracted insurance, additional extras and taxes derived from the contract.
3.2 The rental price, as well as the additional extras, are determined according to the current rate.
3.3 The minimum rental is one day (24 hours).
4. Vehicle use
4.1 Only the Lessee and the persons duly identified and authorized to do so are authorized to drive the vehicle as stated in the rental contract, provided that they have reached the age of 26 and are holders and in possession of a driving license. driving valid and in force for at least 5 years old. Regarding additional drivers, specific charges will be applied, the amounts of which are available in section 7.2.2. of these General Conditions.
4.2 The following are considered valid driving licenses in Spain:
a) Those issued in accordance with current Spanish legislation;
b) Those issued by the member states of the European Union in accordance with community regulations;
c) Those issued by other countries that were recognized as valid for the purpose of allowing driving in Spain according to the regulations of the Spanish Directorate General of Traffic;
d) Valid international permit, which will be provided together with the valid national permit of the corresponding country in order to allow driving in Spain according to the regulations of the Spanish General Directorate of Traffic.
4.3 The Lessee undertakes to drive the vehicle in accordance with the regulations of the Traffic Code and the specifications for use of the type of vehicle, being responsible for the amount of the fines for any infraction of the current applicable legislation that the lease may incur.
4.4 In the event of transporting minors or those with a height equal to or less than 135 centimeters, the Lessee must provide themselves with child restraint systems suitable for each age group and place them in the vehicle in accordance with current traffic regulations. The Lessee must also check the adequacy, use and placement in the vehicle of the child restraint systems. The Lessor assumes no responsibility for the lack of use, installation, checking, incorrect use of the retention device
4.5 The Lessee will be responsible for towing expenses due to accidents or breakdowns due to negligence of the driver, due to poor parking and/or removal of the vehicle by the authority due to improper use of the vehicle.
4.6 The Lessee will use the vehicle exclusively for its own use, and it cannot be used for the transport of passengers or merchandise for commercial or industrial purposes unless authorized.
4.7 The Lessee agrees not to use the vehicle or let it be used in the following cases:
a) Driving the vehicle on unauthorized or unpaved roads, or whose condition could pose a risk to the safety and integrity of the vehicle or a risk of damage to it;
b) Paid transportation of passengers;
c) Push or tow any vehicle or any other object, rolling or not;
d) Participate in competitions, official or not;
e) Carry out resistance tests on materials, accessories or products for the automobile;
f) Driving the vehicle under the influence of alcohol or narcotics;
g) Transportation of goods that violate the law or legal provisions in force or for illegal purposes;
h) Transportation of passengers in a number greater than that authorized and indicated in the Technical Inspection Sheet of the vehicle;
i) Transport of goods in weight, quantity and/or volume greater than that authorized in the Technical Inspection Sheet of the vehicle;
j) Transportation of goods classified as special or dangerous by current transportation laws;
k) Do not use or allow the leased vehicle to be used as a means or instrument for the commission of crimes, actions that are punishable, prohibited or simply sanctioned by Law, assistance to criminals or protection, transport and shelter of objects from crimes;
l) Do not make any changes to the structure or mount the roof rack or luggage/merchandise;
m) Do not circulate with the vehicle outside Spanish territory or carry out transfers between islands;
n) Do not manipulate or unseal the odometer, and must notify the Lessor of any fault in it. The mileage will be measured by the odometer or by road maps if the odometer is damaged.
4.8 Unless expressly authorized, the leased vehicle may only circulate on the island of Tenerife. In the case of breakdowns or accidents outside the island of Tenerife, the Lessee will be responsible for all expenses incurred.
4.9 The Lessee undertakes to keep the vehicle closed when not in use and to keep its documents inside.
4.10 It is mandatory that the Tenant always carry his copy of the current rental contract with him during its the duration.
4.11 In the event of using the vehicle to transport minors whose height is equal to or less than 135 centimeters, the lessee must provide themselves with child restraint systems suitable for each age group and place them in the vehicle in accordance with current traffic regulations. . The lessee must also verify the adequacy, use and placement in the vehicle of the child restraint systems. The lessor assumes no responsibility for the lack of use, installation, checking, incorrect use of the retention device
4.12 The Lessee undertakes to stop and immobilize the vehicle when it detects any anomaly in its operation or a warning light comes on, and must immediately contact the Lessor.
4.13 The Lessee may not assign, sell, sublease, mortgage, pledge or dispose of the vehicle or its elements in any way without the express consent expressed in writing by the Lessor.
4.14 The fuel is the responsibility of the Lessee, committing to return it with the level of the deposit equal to the delivery, likewise no amount will be refunded for fuel except for replacement of the vehicle due to a breakdown upon presentation of a supporting receipt. The fuel consumed by the vehicle during the rental period is paid by the lessee.
In the event that the Lessee does not return the vehicle with the fuel tank at the same level as the delivery, an additional charge will be applied that includes both the cost of fuel and the charge for refueling management, reflected in section 7.2 .two. of these General Conditions. This charge may be made by charging the Guarantee Deposit or the valid payment method with which the payment of the lease has been guaranteed.
The Lessee must refuel the vehicle with the type of fuel suitable for it, otherwise the Lessee will be responsible for the expenses caused by the transfer and/or the repair of the damages produced in the vehicle as a result of it. Likewise, in this case, the Lessee must pay the Lessor a charge as compensation for the immobilization of the vehicle, which is set at the daily rental price for the days that it is immobilized.
As an optional service, the Lessee may voluntarily contract the “Fuel Purchase Option”. For your own convenience, you can hire a fuel tank, at the time of delivery of the vehicle, at a competitive price compared to that offered by service stations in the area. This amount will vary depending on the capacity of the tank of each vehicle and the price of fuel at the time of rental. As this is an optional charge that applies to your rental, it is recommended that you return the vehicle with an empty fuel tank as the amount of fuel not consumed during your rental will not be refunded.
4.15 The Lessee receives the electric vehicles with 80% of the battery.
The Lessee of an electric vehicle, depending on the rental office, may be given a recharging card so that they can go to the recharging points associated with said electric recharging card and charge the vehicle’s battery. The Lessor is not responsible for the impossibility of recharging the vehicles at the recharging points associated with said card for reasons not attributable to the Lessor.
In the event of loss or damage to the electric recharging card, the lessee will be charged a compensation charge as specified in the List of Additional Charges document.
Every electric vehicle, provided that it is mandatory in accordance with current regulations, will be provided with an environmental badge associated with the registration of said vehicle. In the event of deterioration of the environmental labels, the corresponding charge will be applied as compensation for said loss or deterioration, as specified in the List of Additional Charges document.
5. Maintenance and repairs
5.1 The Lessor assumes the normal mechanical wear of the vehicle. The costs of maintenance and repair of breakdowns suffered by the vehicle during the rental period are the responsibility of the Lessor. Depending on the coverage contracted by the Renter in stipulation 8.4 of these General Conditions, a charge for roadside assistance may be applied, as specified in section 7.2.2. of these General Conditions. Only in cases of mechanical failure attributable to a negligent action on the part of the Renter, regardless of whether or not coverage is contracted according to stipulation 8.4 of these General Conditions, the Renter will not assume any charge for the roadside assistance service.
5.2 In the event that during the rental of the vehicle any of the indicator lights that detect a malfunction of the vehicle that affects its safety and integrity or when external signs are perceived that indicate a breakdown or malfunction of the same are illuminated on the instrument panel , the lessee must stop the vehicle as soon as possible and contact the Lessor. Using the vehicle in case of risk is prohibited.
5.3 The Lessee receives the vehicle with all its tires in good condition and without punctures, together with a spare tire (or, failing that, a repair kit). In vehicles equipped with the run flat tire system (typology of tires that allows them to run without air for a certain number of kilometres), the vehicle may be received without a spare tire or repair kit. In the event of deterioration and/or loss of any of the tires (for reasons other than normal wear, poor assembly or manufacturing defect), the Lessee undertakes to inform the Lessor.
5.4 Punctures, theft, loss and breakage (total or partial) of wheels and tires are the full responsibility of the Lessee. Depending on the coverage contracted by the Lessee in stipulation 8.4 of these General Conditions, a charge may be applied for deterioration and/or loss of any of the tires whose amounts are available in section 7.2.2. of these General Conditions.
5.5 Repairs and/or replacement of tires must be carried out by workshops authorized by the Lessor, otherwise the Lessee will be liable for any damage arising from their incorrect replacement.
5.6 In the event that it is necessary to carry out a repair or maintenance, the Lessee must present the vehicle at the facilities of Taller Victoria Tenerife, S.L. with address Avda. 7 Islas Canarias, 130; Pol. Ind. Llano del Camello, 38639 Las Chafiras – San Miguel de Abona, Sta. Cruz de Tenerife.
6. Accidents and robberies
6.1 The Lessee and persons authorized to drive the vehicle according to the provisions of the Annex, participate in the civil liability insurance policy arranged by the Lessor.
6.2 The Lessee must inform the Lessor immediately of any accident and fill in the accident report with the complete data of the opponent and possible witnesses, which must be sent to the Lessor. The existence of injuries must be reported to the competent authorities.
6.3 In the event of an accident, and whenever reasonably possible, the Renter will not abandon the vehicle without taking the appropriate measures to protect and safeguard it.
6.4 In case of theft, the Lessee must file a complaint with the competent authority and send a copy to the Lessor.
6.5 The Lessee may contact the Lessor at the telephone number, email address or fiscal address of the Lessor’s establishment outlined in the rental agreement.
7. Reservations / Rental charges / Vehicle return
7.1 Vehicle reservations refer to vehicle categories. The reservation in a category does not confer the right to the Lessee to assign a specific model within it.
7.1.1 The Lessor will keep the vehicle reserved for up to sixty minutes after the agreed time, not being obliged to provide the service under the agreed conditions after said period has elapsed. In case of not picking up the vehicle at the time indicated in the reservation, the Lessor will retain the amount of one day’s rental according to the current rate, from the Security Deposit that the Lessee has paid as a reservation, refunding the difference. In the event that the amount of the Guarantee Deposit is less than the amount of one day’s rental, no amount will be returned as there is no right of withdrawal regarding the vehicle rental activity.
7.1.2 Cancellations must be made at least 24 hours in advance of the start of the rental. In case of cancellation within the estimated terms, the Lessor will reimburse the Lessee the advance payment of the Security Deposit that has been paid or paid in advance. In the event that the communication of the cancellation is after the deadline, a charge for cancellation expenses will be withheld for the amount of one rental day according to the current rate.
7.2 The Lessee agrees to pay the Lessor:
7.2.1 The rental charges outlined in the rental contract corresponding to the duration (minimum rental charge of 24 hours), coverage, liability limitations, additional equipment and complementary services, according to the stipulated conditions, as well as the applicable taxes and fees.
These will be invoiced based on the rates in force at the time of making the reservation. In case of not having booked in advance and/or unless a bonus or special price has been agreed, the rental charges related to the rates in force at the time of making the rental contract will be applied.
7.2.2 List of amounts for optional equipment, services and additional expenses:
|Additional equipment *||Euros / day (Tax NOT included)|
|Baby seat (0-13kg # Group 0+)||EUR4.00|
|Child seat (0-10 kg / 9-18 kg # Group 0/1)||EUR4.00|
|Booster seat (15-36 kg # Group 2/3)||EUR4.00|
|Isofix seats||EUR 15.00|
|Additional services**||Euros (Tax NOT included)|
|Additional Driver A charge for the total rental will be applied for each additional driver,||EUR 9.00|
|Return in a different office (One-Way) If the client returns the vehicle in a different office than the one established in the rental contract, he must pay this additional charge at the time of completing the rental contract. The return of the vehicle without prior notice in an office other than the collection will also entail the application of this additional charge that may be deducted from the Guarantee Deposit.||EUR36.00|
|Delivery / return out of time This service is available upon request. An additional charge applies to all reservations/rentals made outside of opening hours.||EUR25.00|
|Delivery / Return at Tenerife South Airport This service is available upon request. An additional charge applies to all reservations/rentals whose delivery and/or return office is the Tenerife South airport.||EUR 18.00|
|Delivery / Return at Tenerife North Airport This service is available upon request. An additional charge applies to all reservations/rentals whose delivery and/or return office is the Tenerife North airport.||EUR36.00|
|Late return of the vehicle Extra 59 minutes (based on vehicle pick-up time) are allowed for vehicle return. Otherwise, if this grace period is exceeded, the client will be charged an extra day at the current rate.||According to model and rate|
|Return to a different office without prior notice When delivering the vehicle in an office or hotel other than the one agreed in the rental contract for its return, the customer will be charged for the extra days, at the current rate price, necessary for the recovery of the vehicle plus the transfer costs.< /p>||According to model and rate|
|Loss or breakage of accessories or additional equipment***||Amount (Tax NOT included)|
|Emergency triangle||EUR 15.00|
|Reflective vest||EUR 15.00|
|First aid kit||EUR 90.00|
|Navigation system (Total or partial)||EUR120.00|
|Vehicle parts||According to piece|
|Baby, child, booster seat||EUR 90.00|
|Advertising lettering||EUR 60.00|
|Electric recharge card||EUR25.00|
|Accessories and charging cables||EUR 180.00|
|Wrong refueling||According to damage caused|
|Special cleaning upon return||According to damage caused|
|All rentals and insurance coverage, as well as additional equipment, services and additional charges are subject to state taxes in the Canary Islands, which are currently 15% for combustion vehicles; 7% for mixed vehicles and 0% for electric and hybrid vehicles.|
7.2.3. The Lessee is responsible to the Lessor for any damage to the vehicle during the rental period, for partial or total theft of the same and for damages arising from contractual breaches, except for the limitations of responsibilities and optional coverage that the Lessee has contracted according to those set forth in stipulation 8.4 of these General Conditions.
7.2.4. If the limitations of liability contained in stipulation 8.4 of these General Conditions are contracted and an accident occurs, said limitations will not apply in the cases listed below, in these cases the Lessee shall be fully liable for the damages caused:
a) damages caused by himself or by those persons for whom he must respond, when there is intent or gross negligence;
b) in cases in which the Lessee does not deliver the descriptive part of the accident and/or part of the amicable declaration or does so late or incomplete, or records false facts and data in them;
c) in case of omission of the duty of assistance or omission of the obligation to request the police presence in the event of an accident or loss, unless said damages had been caused without the intent or gross negligence of the Lessee;
d) in the event that the cause of the damage is an unauthorized driver;
e) in the event of non-compliance with any clause stipulated in these General Conditions.
7.2.5. The Lessee inexcusably authorizes the Lessor to deduct from the means of payment presented at the time of completing the rental contract or subsequently provided by the Lessee in accordance with current legislation, all amounts and charges derived from the rental of the vehicle and all other rights related to the rental contract, both those included in the rental contract and those that are calculable in accordance with the provisions of these General Conditions and in section 7.2.2. of these General Conditions. The Lessee must grant the Lessor the corresponding authorization to use the credit card issued in his name.
7.2.6. The Lessee, in guarantee of the fulfillment of the obligations or responsibility of him, must deliver at the beginning of the rental an amount as a Guarantee Deposit. The amount of the guarantee deposit is specified in the following table for each category of vehicle:
|Vehicle Group||Guarantee Deposit||Currency|
|A / B / C||300.00||EUR|
|D / E||500.00||EUR|
|F / G||700.00||EUR|
7.3 The duration of the rental will be that initially agreed in the rental contract and will be billed based on 24-hour periods, counted from the time it was formalized. The Lessee undertakes to return the vehicle to the Lessor together with the keys, documentation, accessories and additional equipment, no later than the time agreed in the rental agreement, as well as at the place agreed in the rental agreement. In case of not returning it in this way, the Lessee is obliged to pay the Lessor the additional charges as reflected in section 7.2.2. of these General Conditions.
7.3.1 The service will be considered finished when the vehicle and its keys have been collected by the Lessor’s personnel or the keys have been deposited in the Lessor’s return mailboxes installed for this purpose.
7.3.2 The Lessor always offers a courtesy period of 59 minutes. In the event of a late return of the vehicle, the period not agreed in the rental contract will be invoiced according to the current rates.
7.3.3 If the Lessee returns the vehicle before the scheduled date without informing the Lessor, the Lessor will not have the obligation to apply any reduction on the rental price. It will be understood that there is an early return of the vehicle when the Renter returns the vehicle before the day and time indicated in the rental contract. In any case, the Lessor will apply a 30% charge on the amount corresponding to the unused rental days (24-hour periods).
7.3.4 The return in a place other than the agreed one for reasons not attributable to the Lessor will give rise to the application of the additional charge indicated in the Additional Charges List document.
7.3.5 The amount delivered as a Guarantee Deposit at the beginning of the rental contract by the Lessee to the Lessor cannot be used for an extension of the contract. The rental contract could be extended for a period longer than the agreed time, with prior authorization from the Landlord, as long as the Tenant requests it three days before the end date of the rental contract. It is the Lessee’s responsibility to appear in person at the Lessor’s offices to obtain the new rental contract with the corresponding extension. The Landlord may deny the extension of the rental contract.
7.3.6 In the event of non-return of the vehicle by the Lessee on the scheduled date and after three days of delay in the return without the contract having been extended, the Lessor will understand that there is an improper appropriation of the vehicle proceeding to report such made before the competent authorities.
8. Mandatory Civil Liability Insurance / Coverage
8.1 Compulsory Civil Liability Insurance.
8.1.1. The rented vehicle includes the Compulsory Civil Liability insurance with coverage for personal injury and one for material damage arising from the use and circulation of the vehicle with the guarantees and amounts provided for in current legislation, according to European Union regulations.
8.1.2. This coverage is guaranteed and is assumed by the insurer with which the Lessor has arranged the corresponding insurance policy. By signing the rental contract, the Lessee adheres as insured to the aforementioned policy.
8.2 Coverage included.
a) IAP. Personal Injury Insurance. (Personal Accident Protection).
Personal accident coverage offers compensation for the personal consequences of an accident (disability or death), as well as medical expenses for the driver of the leased vehicle.
b) CDW. Collision Damage Coverage with excess. (Collision Damage Waiver).
1) The liability coverage exempts the lessee from liability, being limited to the amount of the excess per claim stipulated in the rental contract, for the damages suffered or the damages caused to the vehicle, its parts or accessories (excluding damage to wheels, windows, engine, underbody and roof of the vehicle) due to a traffic accident, as well as for damages or losses suffered due to theft, attempted theft or vandalism.
2) Regarding the limitation of liability for the damages suffered or the damages caused to the vehicle, its parts or accessories due to a traffic accident, it is only applicable if the lessee duly completes the Friendly Declaration of Accident, where the data on the vehicles and drivers involved in the accident and the conditions and circumstances in which it occurred (particularly the place, time and description of the accident; name, surname and address of the person who was driving during the accident).
3) Regarding the limitation of liability for damages caused to the vehicle, its parts or accessories, suffered by theft, attempted theft, or vandalism, it is only applicable if the lessee delivers the original set of keys to the lessor. leased vehicle that was delivered at the time of formalization of the rental contract, without any manipulation, as well as the original of the incident report filed with the corresponding authorities.
4) The CDW will entail the charge of a deposit for the amount of the excess, which will depend on the reserved category, as detailed in the following table:
|Vehicle Group||Excess Amount||Currency|
|A / B / C||600.00||EUR|
|D / E||900.00||EUR|
|F / G||1,200.00||EUR|
8.3 Optional Coverages.
a) GT. Coverage for damage to Wheels and Windows. (Tire & Glass Coverage).
In the event that the Lessee chooses to hire them, the wheel and glass coverage offers the Lessee coverage for damage to both elements.
b) SCDW. Waiver of responsibility for damage to the vehicle by collision. (Super Collision Damage Waiver).
The optional excess limitation reduction coverage allows the total and/or partial exemption of the excess contracted by the Lessee. The excess reduction applies only to certain types of vehicles and its price varies depending on the type of vehicle rented.
8.4 Table of optional coverages by vehicle group as detailed below:
Impuesto NO incluido
TG. Cobertura por daños en Ruedas y Cristales
Tire & Glass Coverage
A / B / C
7,90 EUR / Día
D / E
11,90 EUR / Día
F / G
15,90 EUR / Día
SCDW. Exención de responsabilidad por daños al vehículo por colisión.
Super Collision Damage Waiver
A / B / C
24,90 EUR / Día
D / E
30,90 EUR / Día
F / G
36,90 EUR / Día
9. Conditions and exclusions of the Compulsory Civil Liability Insurance Coverage
Without prejudice to what is indicated in the preceding paragraphs and in these General Conditions, the application of the coverage offered by both the Compulsory Civil Liability Insurance and the Optional Coverage will be subject to the following conditions:
9.1 Excluded from insurance coverage, as well as from any optional and/or limiting protection of contracted liability, being therefore the full responsibility of the lessee, damage to people and things, and to the vehicle that the same caused through fraud or fault. serious.
9.2 In the same way, insurance coverage will be excluded in accidents in which the driver of the vehicle was not an authorized driver, or was not in possession of a valid driving license, or used the vehicle in contravention of the provisions of these General Conditions. In general, cases of damage caused by negligent or malicious action by the lessee, such as poor care of the vehicle, its improper or illegal use, distraction or drowsiness while driving, causing damage to the vehicle, will not be covered by the contracted coverage. intentionally concealing damage to the vehicle, or negligent use of the clutch; among other assumptions set forth in these General Conditions.
9.3 The applicable excesses for claims are those in force at the time of rental, which are detailed in the rental contract.
9.4 The loss of the vehicle does not automatically imply an obligation of the Lessor to make a replacement vehicle available to the Lessee.
9.5 Excluded from the limitation of liability is the contracting of damages that do not respond to a claim but to negligence, fault or carelessness caused inside the vehicle (including the electric charging cable and the fast charging electric cable of electric vehicles and /or hybrids), in the engine and/or in the underbody or roof of the vehicle.
9.6 All optional coverage and liability limitations are applicable prior to contracting them by the Renter, and are applicable exclusively to the Renter and the drivers authorized by the Renter and upon payment of the agreed amount at the time of formalizing the rental contract. vehicle.
Your hiring will be reflected in the rental contract. The cost of these liability limitations, which are optional, as well as the amount of the deductibles, may be consulted in the current rates. The limitation of contractual liability will only be valid while the rental contract is in force.
9.7 The Lessor is not responsible for the objects owned by the Lessee deposited inside the vehicle during its rental period. Any damage or theft of such objects will be the full responsibility of the Lessee.
10. Accidents / Theft
10.1 In the event of an accident, theft, fire, damage caused by animals or the effects of nature, and in general in any case of damage, the Renter or the driver must notify the police or corresponding security body immediately, as well as how to do whatever is appropriate to protect the interests of the Lessor. Informing the police of what happened will also be mandatory in the event of an accident caused by one’s own fault and/or without the intervention of third parties, and especially when the vehicle is immobilized or when continuing to drive will pose a danger to traffic safety. In the event that it is not possible to contact the police, the Renter or the driver must go to notify the nearest police station. Likewise, you must complete an accident report (Friendly Declaration), whether responsible or not, and with or without the involvement of a third person.
In the event of the commission of a crime, if there are injuries and/or if the guilt of those involved should be investigated, it is the tenant’s obligation to notify the police immediately.
10.2 In the event of an accident to the contrary, the Lessee must complete the Friendly Declaration of Accident part in the standardized model that will be found among the vehicle documentation and inform the Lessor in writing immediately, and always within a period not exceeding 24 hours. , all the details of the accident, by means of a copy of the part, the original of which will be delivered within a maximum period of two days. If the other party refuses to sign a friendly declaration, the Lessee must request the presence and collaboration of the police and also deliver a copy of the corresponding report to the Lessor.
10.3 The Friendly Declaration of Accident will be completed completely and with the maximum possible degree of detail, both regarding the damages and the circumstances in which they occurred. The Lessee is obliged to sign and collect the signature of the opponent, if any, in the Friendly Declaration of Accident. If the other party refuses to sign, the Renter must request the police presence on site to clarify the facts, since otherwise the Renter will be considered responsible for the accident, unless proven otherwise by the Renter.
10.4 The Lessee or driver must take all the measures that are useful and convenient for the clarification of the incident. This especially includes the duty to fully answer, and truthfully, the Lessor’s questions regarding the circumstances of the accident and the duty not to leave the accident site before the necessary and significant findings have been made. , in particular, so that the Lessor can assess the loss, as well as the duty not to prevent the Lessor from making said findings. The Lessee authorizes the Lessor to request a copy of the accident report or certificate from the authority or security body in question.
10.5 The loss or theft of the vehicle does not automatically imply an obligation of the Lessor to make a replacement vehicle available to the Lessee.
11. Data Protection
11.1 In compliance with the provisions of Regulation (EU) 2016/679 European Data Protection and other compliance regulations, the Renter is informed that their personal data will be incorporated into a file that is the responsibility of Rental Eco Car Las Chafiras, with the purpose of being able to manage the contractual relationship.
Personal data may be transferred to public administrations in compliance with applicable legislation, third-party service providers of the Lessor by virtue of the services they provide, always following the instructions of the Lessor.
The data provided will be kept for the period necessary to comply with legal obligations, and the legality of the treatment is the execution of this contract and the legitimate interest of Rental Eco Car las Chafiras.
The Lessee may exercise their rights of access, rectification, cancellation, limitation of treatment, deletion, portability and opposition, by sending a letter to Rental Eco Car Las Chafiras at the address: Avda. 7 Islas Canarias, 130; Pol. Ind. Llano del Camello, Las Chafiras, San Miguel de Abona, Santa Cruz de Tenerife.
Likewise, we inform you that he may file a claim with the Spanish Data Protection Agency, especially when he has not obtained satisfaction in the exercise of his rights.
12. Termination for breach
12.1 The Lessee agrees to comply with each and every one of these clauses and agrees that failure to comply with any of them will give rise to the Lessor to declare the lease terminated without the need for a request and/or prior notice from the latter, remaining in charge of the first each and every one of the obligations that he has assumed with the signature of the present.
12.2 The Lessor reserves the right to deny the rental based on the history of incidents of the Lessee.
13.1 Both parties agree to submit to the courts that legally correspond.
The translations of these general conditions are merely informative and do not have a binding legal nature in all the details of their wording, only the Spanish version being valid.